Collective Good Health

Terms of Service

Effective Date: 8/23/2025

1. Acceptance of Terms

Welcome to Collective Good Health ("CGH," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service.

2. Description of Service

CGH provides a health and wellness platform that includes:

  • Rewards tracking for healthy eating habits
  • AI-powered meal planning and nutrition guidance (HeyChef)
  • Cashback programs for healthy food purchases
  • Health assessment tools (CGH Pulse Score)
  • Optional grocery delivery services
  • Integration with health and fitness devices

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

4. Rewards Program

4.1 Earning Rewards

You can earn rewards by:

  • Logging healthy meals through photo uploads
  • Making qualifying healthy food purchases
  • Achieving health and wellness milestones
  • Participating in program activities

4.2 Reward Redemption

Rewards may be redeemed for:

  • Cashback on healthy food purchases
  • Gift cards for food delivery services
  • Discounts on CGH services
  • Partner offers and benefits

4.3 Program Rules

Rewards are subject to verification and may be adjusted or revoked for fraudulent activity. We reserve the right to modify the rewards program at any time with notice.

5. Payment and Billing

For paid services:

  • Fees are charged in advance on a recurring basis
  • You authorize us to charge your payment method
  • Refunds are provided according to our refund policy
  • You're responsible for all taxes and fees

6. Health and Medical Disclaimers

Important: Our Service provides general wellness information and is not a substitute for professional medical advice. You should:

  • Consult healthcare providers before making significant dietary changes
  • Not rely solely on our recommendations for medical decisions
  • Seek immediate medical attention for health emergencies
  • Inform your healthcare provider about your use of our Service

7. User Content

You retain ownership of content you submit (photos, reviews, etc.) but grant us a license to use it for Service operation and improvement. You represent that your content:

  • Is accurate and not misleading
  • Does not violate any laws or third-party rights
  • Does not contain harmful or offensive material

8. Prohibited Uses

You may not:

  • Use the Service for illegal purposes
  • Attempt to gain unauthorized access to our systems
  • Submit false information to earn rewards fraudulently
  • Interfere with other users' use of the Service
  • Reverse engineer or copy our technology

9. Intellectual Property

The Service and its content are protected by intellectual property laws. We grant you a limited, non-exclusive license to use the Service for personal purposes only.

10. Limitation of Liability

To the maximum extent permitted by law, CGH shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may terminate your account by contacting us. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where CGH is incorporated, without regard to conflict of law principles.

14. Contact Information

For questions about these Terms, contact us:

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.